FAQ's

How do I care for my items?
Each garment will come with simple care instructions. We also have care instructions listed on each of our garments product description boxes on our website & further information in our highlights section on Instagram.   

Do you offer Afterpay / Laybuy? 
Yes! Both Afterpay & Laybuy are available upon checkout.

Do you offer refunds/exchanges?
We want you to be happy with your purchase. We will gladly offer stress-free returns on any faulty items or products you are not 100% satisfied with. However, we are not able to offer a refund or exchange for 'change of mind.' So please choose carefully.

Can I add items to my order or change my order?
Please email us at hello@milkybubscollective.com within 24 hours to discuss further. Depending on the circumstances, we may be able to adjust your order accordingly. 

What happens if my parcel is lost or damaged in transit? 
Once your parcel is taken from our office by our courier, Milky Bubs Collective no longer holds legal responsibility for your items. If your order however is delayed and/or has not arrived within the estimated timeframe stated, we are happy to assist in finding its where abouts.